Deceased Account Handling Application Form

Deceased Account Handling Instructions

The following form is used when the National Grid account holder is deceased. Legally, National Grid cannot allow an account to remain active in a deceased person’s name. The options available are to:

Close the account, turning off service
Place service in the name of an Estate
Provide proof of active probate process.

Please complete the following information regarding the Deceased Account Holder:

Please complete the following information regarding yourself:

Please check the applicable option below and follow the instructions depending on what action you are requesting. Submit this completed form along with the required documents. Requests will not be processed until all required documents are received. Partial documentation will not be sufficient to complete the necessary action requested.

Please enter customer's Full Name and the new FULL Mailing Address.

IMPORTANT NOTICE! If there will be a new Mailing Address associated with the account, please send the full name and full mailing address at the time the estate documents are sent in. Until then, we will continue to send monthly bills to the current mailing address.

NOTE: By requesting this option, you attest that you have authorization to make this request and disconnecting the gas service will not adversely impact another person who may be benefiting from the service.

1) Please Attach Photo Proof for the following item. (Note: Photo images will be accepted).

2) In addition, please provide a Name and Address to where the Final Bill should be sent.

IMPORTANT! - Please be aware a DISCONNECT request cannot be issued until a copy of the Death Certificate is received.

Please send in completed copies for each of the documents listed below:

Please provide a Name and Address to where the Final Bill should be sent.

NOTE! - Powers of Attorney and Last Will and Testaments are NOT sufficient documentation when the account holder is deceased.

NOTE: Depending on the date of the scheduled withdrawal or if the funds are in “pending” status, we cannot guarantee that the funds will not be withdrawn.

If Estate is currently in the probate process and no Executor/Administrator documents have been sent, please submit the documentation below. Once received, a temporary hold of 180 days will be placed on the account in order to postpone any disconnection.

Important: You'll receive a follow up email requesting additional documentation within a few days. Once Estate has been created and letters of administration or executorship have been given, please submit estate documentation as well as a copy of the ID of the executor or administrator using that follow up email.

Executor or Administrator Certificate	Letters of Administration
Letters Testamentary	Voluntary Administrator's Affidavit
Letters of Authority for Personal Representative to the Estate

Deceased Account Handling Application Form - DNY